Associate Director - Head of People & Talent

MBA

London, UK

Anna Doust

Photograph by Frederic Aranda ©

About Anna

Anna Doust is a Human Resources professional with 15 years of experience in HR management. As Head of People and Talent, she leads a team of nine, overseeing strategic programme management, talent acquisition, employee training, resource planning, and organisational development.

Profile

Anna is committed to fostering a supportive environment, addressing employee needs with empathy and strategic solutions. Under her leadership, the team has introduced initiatives like study support programmes and the implementation of a new HR system to enhance the management of HR data and processes.  She also prioritises diversity, inclusion, and employee well-being, driving a culture of flexibility and positivity. By benchmarking industry standards, Anna ensures the organisation remains competitive and well-positioned for change, particularly during salary reviews and policy updates. Her approach balances operational excellence with genuine care for people.


Prior to joining ZHA, Anna gained valuable experience at Liberty Global and JCDecaux, where she developed a comprehensive understanding of business operations and the strategic role HR plays in supporting corporate functions. This experience, combined with her ability to see how individual contributions align with broader organisational goals, has significantly influenced her approach to HR at ZHA.

Inside ZHA

About the practice

We are architects, designers, coders. Thinkers, creators, innovators. We are a diverse community of 500 people from 55 nations working across 5 global offices. We are ZHA.

Education & Professional Philosophy

Anna earned her Master of Business Administration, specialising in HR, Marketing, Trading & Distribution from Leipzig University in Germany. 


Anna finds joy in the calmness and serenity of living in a cottage outside of London. A keen gardener, she dedicates herself to growing heritage fruits and vegetables while creating a thriving haven for local wildlife.

Projects

Explore our projects

All scales, all sectors, all budgets. All around the world, and into the virtual world. From small product collaborations to grand masterplans. Whatever the iteration, ZHA’s core commitment never wavers: we are designing a better world.